never talk to a machine longer than necessary
24 Jul
I personally don’t find it to be great fun to talk to machines when I’m trying to get help by calling customer service numbers. A genuine, bona fide person is usually able to direct me more efficiently to what I need than a tone-deaf, humorless computer who doesn’t understand the irritation in my voice when I have to repeat something several times. Fortunately, someone else at Gethuman.com must’ve been equally annoyed, and made an easy way to connect to real people through their frequently-updated list of “cheats” to be able to reach a live person via a multitude of companies’ customer service numbers. Nifty!
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