never talk to a machine longer than necessary

24 Jul

No RobotsI personally don’t find it to be great fun to talk to machines when I’m trying to get help by calling customer service numbers. A genuine, bona fide person is usually able to direct me more efficiently to what I need than a tone-deaf, humorless computer who doesn’t understand the irritation in my voice when I have to repeat something several times. Fortunately, someone else at must’ve been equally annoyed, and made an easy way to connect to real people through their frequently-updated list of “cheats” to be able to reach a live person via a multitude of companies’ customer service numbers. Nifty!

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